Art. 1 – PREAMBLE AND DEFINITIONS

For the purposes of these general conditions, the term “Company” refers to Starcks S.r.l., with its registered office in Italy, via Vittorio Bachelet 12, 00185 – Rome (RM), VAT and Tax Code No. 16566161002, which provides the Service.
For the purposes of these general conditions, the term “Service” refers to the activity carried out by Starcks, consisting of the management of the Platform it owns, on which Digital Assets (St and SPT) will be issued that Users can purchase and exchange over time, thereby enabling them to access games and obtain Perks available on the Platform.
For the purposes of these general conditions, the term “Website” refers to the domain “starcks.io”, as well as any related subdomains, the website “https://starcks.io,” and any other website through which Starcks provides its Service to Users.
For the purposes of these general conditions, the term “App” refers to the web or mobile application associated with the Platform, through which Starcks users can operate on their wallets.
For the purposes of these general conditions, the term “Platform” refers to the platform developed and owned by the Company.
For the purposes of these general conditions, the term “User” refers to any natural or legal person who visits, registers, and/or uses the Platform and the services offered on it.
For the purposes of these general conditions, the term “Token Holder” refers to anyone who has purchased or acquired Tokens issued by the Company on the Platform, thereby accepting these Terms and Conditions of Service, as well as the contents of the Whitepaper made available to the User on the Platform.
For the purposes of these general conditions, the term “Wallet” refers to the Platform Wallet.
For the purposes of these general conditions, the term “Star” refers to a public figure to whom an SPT issued on the Platform will be associated.
For the purposes of these general conditions, the term “Star Token, ST or Token” refers to the Digital Asset issued and distributed by the Company on the Platform, the purchase of which grants the Fun the following rights:
– (i) a non-expiring Multi-Purpose Voucher/Coupon with no refund right from the issuing Company, equivalent in value to the purchase price, allowing the Fun to purchase goods and services available on the Platform, consisting of Star Perks and SPT. This voucher can be freely transferred to other users through the exchange mechanism available on the platform. By purchasing and holding the Token, the holder ensures the ability to purchase goods and services offered on the Platform. The company exclusively guarantees the correct accounting of all exchange mechanisms for the various Tokens.
– (ii) the right to obtain a cryptographic, decentralized Token based on the Ethereum system (ERC-20) (also referred to in these terms as STK 3.0). This is a utility token issued by the Company on the Platform, a cryptographic token whose utility lies in the possibility of being converted into the Voucher/Coupon mentioned in point (i). The exercise of this right is subject to transfer, through mechanisms available on the Platform, to an external Wallet, such as Metamask, capable of holding cryptographic Tokens. At that time, Starcks will proceed with the conversion—1 Voucher equates to one Star Token—into a cryptographic, decentralized Token based on the Ethereum system (ERC-20).
The user acknowledges that, as of the date of drafting these general conditions, the only entity authorized to issue the cryptographic Token is Starcks through the exchange mechanism described in point (ii). Therefore, if one intends to deposit Cryptographic Tokens not originally obtained through these methods on the Platform, Starcks may and will be required to conduct a legitimacy check of the on-chain transactions (therefore public on the ETHEREUM network) and, if it verifies that they were originally acquired through methods other than those described, it may refuse the exchange.
For the purposes of these general conditions, the term “Star Player Token” or “SPT” refers to a digital asset or token, internal to the platform, fiscally assimilable according to Italian regulations to a Multi-Purpose Voucher/Coupon—with no expiry date or refund right from the issuing Company, associated with the name of the Star to which it refers—which, from the moment of the launch of the Starcks Game (November 8, 2023), has become a digital asset, as its function is to allow participation in the game itself and, more generally, to obtain Perks and participate in games, prize competitions, and initiatives proposed on the Platform. Starcks is committed to creating the SPT smart contracts during the 2024-2025 football season and allowing users to associate with the functions of digital assets the right to convert the SPTs into cryptographic Tokens to be held in external wallets, whose utility will consist in the possibility of being converted into the above-mentioned Digital Asset.
For the purposes of these general conditions, the term “Star Credit” refers to the (centralized) credit generated towards the Fun who, after purchasing the SPTs, decides to keep them in “Locking” in their Wallet, usable to purchase Perks.
For the purposes of these general conditions, the term “Perks” refers to the exclusive rewards offered on the Platform’s Marketplace, purchasable by the Fun using the Tokens, SPTs, and Star Credits accrued.
For the purposes of these general conditions, the term “Performance Card” refers to a report of a Star’s quantitative performance in each match, summarized in a score that determines the occurrence of the SPT Burn or SPT Emission phenomenon.
For the purposes of these general conditions, the term “SPT Burn” refers to the destruction of SPT from the current Star’s reserve, causing a decrease in the SPTs already in circulation.
For the purposes of these general conditions, the term “Whitepaper” refers to the document that Starcks has made available for free consultation by Users on the Platform, in which the Company details the functioning of the goods and services present and offered on the Platform.
Art. 2 – OBJECT
These general service conditions (hereinafter also referred to as “General Conditions” or “Terms and Conditions”) govern the terms and conditions under which Starcks S.r.l., as the owner of the Platform, will provide the Service.
In providing the Service offered to the User, Starcks undertakes to make the Platform available to them so that Token Holders can buy, sell, and exchange Tokens and digital goods and services, as well as participate in games, subject to the respective regulations, proposed therein and obtain Star Credits and Perks.
Specifically, through its Platform, Starcks offers Users the following activities:
creation of a personal User profile with which it will be possible to access and operate on the Platform (the “Account”);
access—through the use of the Account and the generated personal credentials—to an area reserved for the User (“Reserved Area”) where they can monitor the content and progress of their Wallet, as well as manage their personal information;
issuance of ST and SPT that Starcks will directly sell following the issuance to users and which may subsequently be exchanged on the Platform;
use of a proprietary algorithm that—in combination with the Performance Card—will be used to regulate the phenomenon of SPT Burn and SPT Emission, thus generating an increase or decrease in the number of Tokens in circulation;
provision of the Starcks Marketplace, present on the Platform, where it will be possible for Token Holders to spend their Tokens or Star Credits to obtain Perks, consisting of objects, memorabilia, and experiences to be lived with players or accessories necessary for participation in the game.
By performing the above-described services, and specifically by delivering the ST and SPT to users through the distribution and exchange mechanisms, the Company’s obligations are properly fulfilled, and the User cannot request anything further from the Company. Starcks is not and cannot be held responsible for any value changes concerning the issued Tokens, which are digital assets by their nature and, by agreement between the parties, are not and will not be refundable by the Company in any way.
Art. 3 – EXECUTION METHODS
The Company makes these General Service Conditions available to the User so that they can review them; by checking the “Terms and Conditions” box—located on the Platform as a necessary condition to complete the User’s registration (“Registration”)—the User declares that they are aware of them, have reviewed them, and are deemed to have fully accepted and subscribed to them.
Once the Registration process is completed, Starcks undertakes to provide the User with all the services described in Art. 2 of this agreement, including, but not limited to:
KYC & AML procedures that Starcks implements to protect users in case they want to convert ST into decentralized cryptographic utility tokens;
the ability to buy and exchange ST by accessing the exchange mechanism provided on the Platform;
the ability to convert money into Tokens and vice versa;
access to the User’s Personal Area on the Platform;
a personal Wallet;
an area where you can view the SPT purchased and exchanged;
participate in the game made available by Starcks, subject to the relevant regulations;
the ability to participate in the Locking activities provided by the Platform;
access to the Starcks Marketplace, where the available Perks and their relative cost, expressed in Star Credits or ST, will be indicated;
more generally, all services associated with those expressly mentioned.
In the event of purchasing the Tokens offered on the Platform, Starcks reserves a maximum period of 60 (sixty) minutes from the execution of the payment itself, for their loading and deposit.
The activities referred to in the previous Art. 3.2 will only be possible for the User if they complete the KYC & AML activities required by the Platform, in full compliance with the sector regulations regarding the fight against terrorism and money laundering.
The Company is currently registered with the special register kept by the
OAM (Organismo degli Agenti e Mediatori creditizi) and is awaiting authorization to resume cryptocurrency exchanges under the new MICAR regulations. Therefore, the cryptographic Token conversion mechanism should be considered disabled until the Authority’s communication.
The User declares that they are fully aware that the ST is a digital asset and, if converted, a utility token, whose characteristics are extensively illustrated in the Whitepaper made available to them by the Company on the Platform, the contents of which are hereby incorporated by reference.
As a result, the User is aware (i) that the Tokens present on the Platform do not in any way constitute a financial instrument, a security, or any other form of investment recognized as such by our jurisdiction (ii) that they are Digital Assets and therefore Digital Goods and that the typical activity of the Company consists exclusively of their sale.
If any of the documents provided during the registration process on the Platform or the payment instruments registered therein expire, the User will receive a notification from the Platform, and the ability to make withdrawals from the Platform will be temporarily disabled until the necessary documentation is updated.
In particular, the User undertakes not to:
use the Platform in a way that causes or could cause damage to it or compromises its performance, availability, or accessibility, and not to exploit any bugs or errors to gain an undue advantage;
grant access to their Account, Personal Area, and/or other Platform features to third parties;
violate current laws or simulate purchase negotiations and/or engage in unfair commercial conduct;
improperly and/or unlawfully participate in the Referral Programs, in violation of these Terms and Conditions, and/or the purpose for which they were created or with the intent to circumvent the limits imposed by the Company for their redemption in the relevant regulations;
not induce third parties to engage in activities that violate these Terms and Conditions, their Attachments, and/or the Law;
use the Platform contrary to these Terms and Conditions or in an unlawful, illegal, fraudulent, or harmful manner, or in connection with any illegal, unlawful, or fraudulent purpose or activity;
use the Platform to copy, store, host, transmit, send, use, publish, or distribute any material consisting of, or linked to, computer viruses, spyware, trojan horses, worms, keystroke loggers, rootkits, or any other harmful software;
conduct any systematic or automated data collection activities concerning or related to the Platform without explicit written consent from Starcks, except for collection operations provided by the use of APIs;
access or otherwise interact with the Platform using robots, spiders, or other automated means;
bypass, circumvent, or attempt to circumvent security procedures, KYC and AML, or any access restrictions present on the Platform itself;
perform actions that could cause an unreasonable overload on the Company’s technological infrastructure and that could interfere with the correct use of the Platform by Users;
alter, modify, or distribute to third parties any material present on the Platform.
Art. 3.1 – **Fees**
To ensure the use of the platform and for the services consisting of buying and selling activities by Starcks and other users of the SPT and ST, Starcks may apply a fee for their provision (“the Fees”) currently provided as follows:
– Deposit: 0%
– EUR – ST Exchange: 0% Limit | Market 1%
– ST – SPT Exchange: 0% Limit | Market 1%
– Withdrawal: 4% + 1 euro
Art. 4 – PAYMENT METHODS
Any payment by the User or Token Holder to the Company will be executed through the payment services integrated into the Platform.
Payments made by the User or Token Holder will be made via Credit Card or IBAN, subject to the necessary verifications during the completion of the KYC & AML procedure.
**Art. 5 – WITHDRAWAL PROCEDURE**
Once the Registration to the Platform is completed, in the Personal Area, the User will be able to access the section dedicated to the Wallet. To operate on the Platform, the balance of this Wallet must always be positive, and to proceed with the withdrawal of the amount therein (the “Withdrawal”), a sum of at least €45.00 (forty-five/00) must be deposited. The provision in this point will not apply if the User intends to request the withdrawal of cryptocurrencies deposited in their Wallet.
If the User wishes to proceed with the Withdrawal, they can submit the relevant request to the Company through the Personal Area, and from that moment, Starcks reserves a time of approval and processing of the same equal to at least 6 (six) days (the “Request Processing Time”).
From the time of processing and fulfilling the request, the User must wait for the standard crediting times required and provided by the involved banks to complete the Withdrawal.
It is specified that after completing the Registration procedure, the User will be able to request and carry out the Withdrawal starting from midnight of the following day (12:00 AM of the following day).
In the event that Starcks activates referral programs, the methods and conditions indicated above for the realization of the Withdrawal Procedure may undergo temporary modifications, which will in any case be duly illustrated to the Users in the regulations made available on the Platform, in addition to being accepted by them, and which will only involve the possibility of withdrawing what was obtained by participating in such programs.
Art. 6 – REFUNDS
In no case will Starcks recognize the Token Holder any right to a refund on the Tokens and SPTs purchased on the Platform.
As a result, the User accepts that once purchased, the Tokens present on the Platform will not be refundable in any way and under any circumstances, and if they wish to dispose of them from their Wallet, they may convert them into money if there is a demand for purchase.
Art. 7 – WARRANTIES AND DISCLAIMER
By accepting these General Conditions, the User hereby declares that they are fully aware of the risks associated with using the Platform and the activities carried out thereon, as indicated in the Whitepaper available on the Website and the App, the contents of which are hereby fully incorporated and accepted.
In any case, the Company cannot be held liable in any way, and makes no warranties regarding any consequences that may arise from the following primary risk factors:
depending on the demand from Users over time, the market price of the Tokens available on the Platform may fluctuate, which could result in potential losses for Token Holders, even up to the entire amount spent to purchase the Tokens themselves; due to this risk, the Company warns Users that the activity in question is reserved only for those with sufficient financial resources to bear any losses that may result;
it is possible that, over time, there will be limited market interest in using the ST, SPT, and/or the Platform, which could negatively impact the Platform’s development. To this end, the User expressly agrees that the obligation towards them by the;
the primary purpose of the activity carried out on the Platform is not to facilitate the exchange between Token Holders of the Tokens they hold, so the Company will not intervene in any way in the trading activity that may take place between private parties, and due to this mechanism, there may be a risk of illiquidity concerning the circulating Tokens. Since it does not intervene in the exchange activity between private parties, the Platform cannot in any way influence the activity carried out by exchange service providers who may intervene in the activity itself, warning Users that the current regulations are currently unclear;
unless the Token Holder enters into a specific contract to that effect, the ST—once converted into decentralized cryptographic Tokens—will necessarily be held outside the platform on user-owned systems. The Company cannot be held liable in any way, nor can the Token Holder seek recourse against it, nor against any third parties, for any such recourse;
to operate on the Platform, the Company will provide the Token Holder with a Wallet. The user will be responsible for keeping the password and the related private keys, independently creating the necessary security measures. As a result, any malfunction or error in the custody of the private keys associated with the Wallet will entail the risk that third parties and outsiders may appropriate the Tokens deposited therein and their subsequent loss;
although the Company has taken all measures to protect the Platform and the Tokens circulating therein, it is not possible to completely eliminate the possibility of hacker attacks intending to interfere with the functioning of the Tokens, thereby negatively impacting the Platform and the services offered therein;
the Platform consists of open code periodically subject to updates and/or modifications that could generate unexpected, unintended, and negative results on the functioning of the Site, the App, the services offered therein, and the Tokens;
depending on the performance of the Stars to which the SPT will be associated, SPT Burn and SPT Emission events will occur, which could have negative effects on the SPT held by the User and deposited in the Wallet, the market price of which could fluctuate.
To date, the regulatory framework created by the legislator, both nationally and at the European and international levels, is rather incomplete and uncertain, and for this reason, it is difficult to predict whether—and how—the sector authorities will apply the existing regulations and future implementations, without excluding the possibility that negative effects may occur on the Token and their mode of circulation, for example requiring specific authorizations from the authorities for this;
The User and the Token Holder also accept from now on all the intrinsic risks of the ST and SPT that may not have been expressly foreseen in the Whitepaper, available on the Site, on the App, and accepted by them, or in these Terms and Conditions, such as—for example—the personal risks and liabilities they will incur in the case of (1) money laundering; (2) fraud; (3) pursuing illegal purposes; and (4) any other risks not foreseen or foreseeable at the time by the Company for the purchase of the Perks available on the Platform’s Marketplace at the time of cessation of activity;
request the disposal of what is deposited in their Wallet according to the provisions of the previous Art. 6.2.
The Company reserves the right to make changes to
the Whitepaper available on the Platform over time, as well as to these General Service Conditions and any other public documents, without any obligation to give notice to third parties—including Token Holders—to ensure that information is always updated and in line with the development of the involved technology, regulations, and any emerging risk profiles. In such a case, the provisions of the following Art. 15 will apply.
The Company, not having as its primary objective to enable the exchange of ST and STP with other cryptographic tokens, does not guarantee in any way to Users that subsequently, the cryptographic and decentralized ST Tokens will be listed on other Exchangers or DeFy mechanisms.
The Company reserves the right, and does not guarantee the User in this regard, to decide to discontinue its activity and the issuance of Tokens in a specific jurisdiction if, in light of the adoption of new local regulatory and legislative provisions, it is no longer convenient to carry out such activity, it becomes excessively complex to obtain the necessary authorizations and licenses, or it becomes illegal to operate with the Platform.
The Company undertakes to do its utmost to ensure that access to the Services is provided to Users without interruptions and that each transmission of data, ST, and SPT occurs without errors. However, it cannot be held liable for any malfunctions—related to hardware, software, internet connection, and other involved technologies—that result in service interruptions, communication errors, distortions, and delays in the operation of the Platform if it is due to fortuitous events, force majeure, or events beyond its control. Additionally, the ability to access and use the Platform may also be occasionally and temporarily suspended and/or limited to allow for the implementation of repair, maintenance, and/or the introduction of new activities or services.
The User is aware that the current tax qualification of the Tokens issued on the Platform is still uncertain, and for this reason, they hereby release the Company from any negative consequences that may occur from a tax perspective.
The User is aware that, with the purchase of ST and SPT, the Token Holder does not acquire any ownership rights, nor any other form of corporate participation, and, as a result, all decisions involving the Company and its management—including that of ceasing the activity and/or liquidating the Company—will be made solely at its discretion, without the Token Holder having any claim against it.
The Company, although it has structured a thorough selection process for its commercial partners, does not guarantee the quality of products or services provided by third parties that may be made available on the Platform. As a result, Starcks cannot be held liable for any service disruptions caused to the Platform or the provision of the Service by its partners and/or suppliers.
The User is aware that any information or Service provided by Starcks or otherwise present on the Platform cannot in any case be considered as an invitation or solicitation to invest.
In no case will the Company’s failure to exercise its right to act against Users in breach of one or more obligations under these Terms and Conditions be interpreted or considered as a form of tacit waiver of the Company’s rights, including those to take legal action to protect its interests.
As a result, it is reminded that the tolerance of a breach, whether total or partial, does not constitute a waiver of the underlying right, and the waiver of exercising a single right will in no case imply a tacit waiver of the further rights, different and/or derived from it, provided for in this document.
It is also reminded that, if a provision is declared null due to subsequent regulatory changes, such nullity will not affect the validity of the entire underlying contractual relationship, except in cases where the nullified provision is, by its nature, the foundation of the purposes of the Service offered on the Platform.
Art. 8 – SUSPENSION AND CANCELLATION OF THE ACCOUNT
Starcks reserves the right to suspend and/or cancel—after sending prompt communication—the User and/or Token Holder’s Account if they engage in conduct harmful and contrary to the policies and rules adopted by the Platform, as well as the spirit, objectives, and purposes of the Service offered by the Company, as follows.
Starcks may, at its sole discretion, decide to suspend the User and Token Holder’s Account (the “Account Suspension”) if the following events occur:
the User and/or Token Holder violate one of the obligations referred to in the previous Art. 3, accepted and signed by them;
the User and/or Token Holder violate the regulations governing the Referral Programs that may be activated by Starcks on the Platform;
the documents provided by the User or Token Holder during the Account activation and completion of the KYC and AML procedures have expired or are expiring.
Starcks may, at its sole discretion, proceed with the cancellation of the User and Token Holder’s Account if the following events occur:
the User and/or Token Holder engage in fraudulent and harmful activities against the interests and purposes pursued by the Company, and damage the brand and the Platform;
in the event of Account Suspension, the User has not responded to the Company’s information requests within 15 (fifteen) days of receiving the communication.
Art. 9 – KYC AND AML
The Company declares that it has adopted rigorous KYC procedures, all designed based on current market practices and in compliance with national legislation (Legislative Decree of November 21, 2007, No. 231 and subsequent updates) and European legislation, to verify the real identity of its Users and those intending to purchase the Tokens issued on the Platform, to protect Users and the Company itself from the occurrence of criminal phenomena, such as money laundering and terrorist financing.
The User is aware that, despite accepting these General Service Conditions, they can only operate on the Platform and access certain services—such as the ability to purchase Tokens—after the identification process has been completed and has had a positive outcome.
In light of Art. 7.1, the User hereby undertakes to provide the personal documents requested by the Platform during the KYC & AML process, of which they guarantee the total completeness, veracity, and adequacy.
The Company cannot, in any case, be held liable for the possible use in the KYC & AML process by the User of documents, referred to in the previous point, that turn out to be false or altered.
The Company reserves, in any case, the right to fulfill legislative obligations by reporting any suspicious activities to the competent authorities.
The Company ensures that, upon the User’s acceptance of these General Conditions, it does not maintain relationships, conduct business, nor does it intend to do so in the future, with entities that (i) refuse to provide the requested information or documentation, (ii) are legal entities whose shareholding/control structure cannot be determined, (iii) are included in any PEP list or have criminal records concerning money laundering or terrorist financing, (iv) may, based on available information, have possible involvement in criminal activities, (v) conduct business in which the activity, the related proceeds, and the funds used in it are not reasonably verifiable.
All personal data provided by the User during Registration on the Platform will be processed and used by the Company in compliance with anti-money laundering regulations, privacy protection, and, in general, the confidentiality and security rules provided by law, as indicated in the Company’s adopted policies, always available for consultation on the Platform.
Art. 10 – PERSONAL DATA PROCESSING
Starcks undertakes to process the User’s personal data, received from the User in function and execution of the Service, in compliance with the provisions of the current legislation on personal data protection, such as Regulation (EU) 2016/679 (the so-called “GDPR”) and Legislative Decree No. 196 of June 30, 2003.
The User’s personal data provided in execution of the Service will be stored and preserved in compliance with the technical-organizational measures provided in Art. 32 of the GDPR.
The User declares that they have reviewed and accepted—the corresponding box is checked at the time of registration on the Platform—the Privacy Policy available on the Site and the App.
Art. 11 – INTELLECTUAL PROPERTY
All content of the Site, App, and Platform, as well as trademarks, logos, and other distinctive signs used by the Company in its activity, the economic usage rights of the name granted by the Stars, and the content of the Whitepaper available on the Platform, are to be considered the exclusive property of Starcks S.r.l. and, as necessary and possible, protected by the related intellectual property rights to be recognized as belonging to it.
As a result, the User is aware that no one, except for the Company, is authorized to use the content of the Site, Platform, App, or Whitepaper, as well as the content of any electronic or written publication, texts, graphics, photographs, names, drawings, logos, and trademarks owned by Starcks S.r.l. and the naming rights granted to it, without its prior written consent.
In the event of a violation of the preceding paragraph, the Company reserves the right to take legal action to protect its rights.
Any other trademarks or distinctive signs owned by third parties that may appear on the Platform or any other document owned by Starcks are the property of their respective owners, from whom the Company has received appropriate authorization and/or license for use.
Art. 12 – REFERRAL PROGRAMS
Starcks reserves the right to periodically activate referral marketing programs (“Referral Programs”) to promote its activity, the Starcks brand, the use of the Platform and the Service to new potential Users through sharing activities carried out by already registered and active Users.
By participating in the Referral Programs, Users may earn the right to receive discounts, purchase vouchers, or other types of prizes offered by the Company.
The specific conditions of each Referral Program, such as duration, prizes offered, participation methods, and obtaining prizes, will be indicated each time in each regulation, each related to the individual Referral Program activated from time to time, as drafted and made available to Users on the Platform for their
consultation.
To participate in the individual Referral Programs that will be activated from time to time by the Company on the Platform, the User must review and accept the conditions offered by Starcks and illustrated in each Regulation made available on starkcs.io.
Art. 13 – DURATION
The effectiveness of these General Conditions begins from the date of acceptance—by checking the appropriate box during registration on the Platform—and for the entire duration of their relationship with the Platform and, therefore, until the closure of the Personal Area and Wallet.
Art. 14 – JURISDICTION
Any disputes that may arise between the Parties as a result of or in connection with these General Service Conditions will be subject to the exclusive jurisdiction of the Court of Rome, to the exclusion of any other concurrent forum.
For the resolution of any disputes arising from these Terms and Conditions, the User may alternatively refer to the Online Dispute Resolution (ODR) platform, managed by the European Commission, to facilitate the out-of-court resolution of disputes between consumers and professionals. This dispute resolution method can be adopted via the link [http://ec.europa.eu/consumers/odr/](http://ec.europa.eu/consumers/odr/).
This Contract is governed by and must be interpreted following Italian law.
Art. 15 – AMENDMENTS AND ADDITIONS
Starcks reserves the right, at any time, to modify, supplement, and/or cancel, in whole or in part, the Services, Attachments, company policies, these Terms and Conditions, and any content and/or accessory document, to offer new products or services on the Platform or to adapt to market needs and/or legal and regulatory requirements.
In the case of the above, Starcks undertakes to notify Users of the contractual changes by sending a specific notice on the Platform’s homepage (including the use of appropriate banners and, possibly, via newsletter) and publishing the new documentation and updated Terms and Conditions on the dedicated Platform pages.
Upon receiving the communication regarding the updates of these Terms and Conditions, the User is obliged to regularly check the Terms and Conditions and their Attachments and expressly agrees that their continued use of the Starcks Service after notification of changes to the documentation constitutes unequivocal acceptance of the same.
If the User does not intend to accept the changes made to these Terms and Conditions or Attachments, they will have the right to request the cancellation of their Account at any time by submitting the request from their Personal Area on the Platform.
From the moment the cancellation request is submitted, the User will have the option to contact the Platform’s customer service (the “Customer Care”) to request account reactivation within 30 (thirty) days. After the 30 days have passed, it will no longer be possible for the User to reactivate their Account, losing any accumulated Star Credits.
Art. 16 – COMMUNICATIONS
Any communication following the acceptance of these Terms and Conditions must be made in writing and will be considered effectively and validly executed at the email address support@starcks.io.
Last revision: August 14, 2024